Terms of Service

Last updated: 12/26/2025

1. Acceptance of Terms

By accessing and using Pickering Marine's services, website, or customer portal, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with these terms, please do not use our services.

2. Description of Services

Pickering Marine provides comprehensive marine services including but not limited to:

  • Boat and marine engine servicing and repairs
  • Outboard motor maintenance
  • Marine equipment installation and support
  • Online appointment scheduling and customer portal access
  • Boat and marine equipment sales

3. User Accounts and Portal Access

Access to our customer portal is restricted to approved customers only. By using the portal, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use
  • Use the portal only for legitimate business purposes

4. Service Terms and Conditions

4.1 Appointments and Scheduling

  • Appointments can be scheduled through our online booking system, by phone, email, or in person
  • We recommend scheduling appointments in advance to ensure availability

4.2 Service Work

  • All work is performed by qualified marine technicians
  • Additional work requires customer approval
  • We use quality parts and materials

4.3 Parts and Equipment

  • Parts warranties are governed by manufacturer terms
  • We are not responsible for parts that fail due to normal wear and tear

5. Payment Terms

  • Payment is due upon completion of services unless other arrangements are made
  • We accept cash, check, major credit cards, and Zelle payments
  • Late payment charges may apply to overdue accounts

6. Limitation of Liability

To the fullest extent permitted by law, Pickering Marine shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or relating to our services.

7. Customer Responsibilities

  • Provide accurate information about your vessel and its condition
  • Remove personal items before service
  • Ensure vessel is accessible for service appointments
  • Maintain proper insurance coverage
  • Follow all safety recommendations

8. Intellectual Property

All content on our website and portal, including text, graphics, logos, and software, is the property of Pickering Marine and is protected by copyright and other intellectual property laws.

9. Prohibited Uses

You may not use our services:

  • For any unlawful purpose or to solicit others to perform unlawful acts
  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
  • To submit false or misleading information

10. Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

11. Governing Law

These Terms shall be interpreted and governed by the laws of [Your Province/State], without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Pickering Marine

Email: office@pickeringmarine.com

Phone: 360-427-7876

Address: 3400 E Pickering Road, Shelton, WA 98584